Dear loving people,
Did you know that your ability to
communicate effectively with others will do more to make you successful than
any other skill that you can develop? Get this straight;
Nearly 85% of what you accomplish in
your career and in your personal life will be determined by how well you can
get your message across, how capable you are of inspiring other people to take
action on your ideas and recommendations.
Once you’re able to master the skill
of powerful communication, you’ll be living a life full of unlimited happiness.
Imagine being able to express yourself openly and honestly to the degree in
which others are influenced to do something because of what you have to say and
HOW you say it.
Even if you are limited in education,
experience or intelligence, being able to communicate effectively with others
is the most powerful, un-limiting success tool you could ever have.
Nearly 99% of all of the difficulties
between human beings, and within organizations are caused by breakdowns in the
communication process. Either people do not say what they mean clearly enough,
or other people do not receive the message that was sent in the form in which
it was intended.
The good news is that effective
communication is a learned skill. If you can
develop the 3 unavoidable elements of direct communication, then you’ll be
making soon.
According to Albert Mehrabian, there
are 3 elements in any direct, face-to-face communication. They are the elements
of words, tone of voice, and body language.
- The Elements of Words
Words only account
for 7% of any message. For an effective communication to take place, of course,
all three parts of the message must be congruent and consistent with each
other. If there isn’t any congruency, the receiver will be confused and will
have a tendency to accept the predominant form of communication rather than the
literal meaning or words.
- Emphasis and Tone
The emphasis and tone have the power
to completely change the message that is being communicated. Often, you will
say something to a person and they may become offended. When you express that
the words you used were intended to be inoffensive, the other person will tell
you that it was your tone of voice that was the issue.
- Body Language
You can dramatically increase the
effect of your communication by leaning toward the speaker or shifting your
weight forward onto the balls of your feet. If you can face the person directly
and give them direct eye contact, combined with fully-focused attention, you
double the impact of what you’re saying.
The more you can coordinate all 3 of these ingredients, the more
impactful your message will be and the greater likelihood that the other person
both understands and reacts the way you want them to.
The most important part of good
communication is clarity. When you ask or say something clearly and then wait
calmly and patiently for a complete answer, you will be amazed at how much more
quickly the process of sending and receiving takes place.
The very best communicators are those
who are the very best at asking for the things they want.
They ask questions to uncover the
real needs and concerns of the other person. They ask questions to illuminate
objections and problems that the other person might have with what they’re
suggesting.
When you seek first to understand, by
asking questions and listening carefully to the answers, and by presenting your
viewpoint and your requests in such a way that they are consistent with the
interests of the other person, you’ll become much more effective in getting the
other person to act in a way that will be beneficial to both of you.
Once you can master the skill of
effective communication, not only do you achieve incredible clarity in what you
think, say and do, but you’ll also become known as a respected
communicator everywhere you go.
This, I have adapted from somebody I admire, a good friend Brian Tracy. He is equally a Best-Selling Author and Success Expert.
To your success in speaking!
This is an excellent article. I believe what you say for I have spent a lifetime communicating. The strength of a message lies in the skill with which it is communicated. Some words have a greater impact than others because of the way they are communicated. And we should not limit ourselves to the spoken word. The written word is equally powerful when it is well communicated. If you write what you want to say in a way that your message comes out clearly and people love to read it, you stand a great chance of becoming a great writer; which is success. Hence, good communication generates success.
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